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DaShorty1
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USB Monitor Pro does not start
« on: Dec 28th, 2008, 1:03am »		 Quote Quote Modify Modify
Today I downloaded USB Monitor Pro 2.0 and installed the trial version.
 
Unfortunately, the program does not start. It gives the following message:
 
"Program cannot start because of the following error: Error (6). Module: UsbControlDevice (59)."
 
This message also pops up when Windows starts up. Furthermore, I cannot uninstall the program, since the message pops up then as well.
 
What can/should I do in order to resolve this problem?
 
Thank you in advance!
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Mike
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Re: USB Monitor Pro does not start
« Reply #1 on: Dec 30th, 2008, 12:59am »		 Quote Quote Modify Modify
Hi,  
 
I'll contact you by e-mail with answer. I guess you stated valid e-mail address in your profile.  
 
Thanks
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Mike Storm

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DaShorty1
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Re: USB Monitor Pro does not start
« Reply #2 on: Dec 30th, 2008, 5:19am »		 Quote Quote Modify Modify
Mike, that address should work. If not, I can send you a PM.
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Mike
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Re: USB Monitor Pro does not start
« Reply #3 on: Dec 30th, 2008, 5:55am »		 Quote Quote Modify Modify
I've already sent you a message by e-mail.
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Mike Storm

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Re: USB Monitor Pro does not start
« Reply #4 on: Feb 11th, 2009, 12:50am »		 Quote Quote Modify Modify
I am having the exact same problem with the exact same error message.
 
A little disappointing the solution or suggestions were not posted to the forum but instead sent via PM or private email.
 
Can you please help?
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Mike
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Re: USB Monitor Pro does not start
« Reply #5 on: Feb 11th, 2009, 7:10am »		 Quote Quote Modify Modify
Hi,
 
I'll do my best to provide you with solution ASAP, but it is really better to continue our conversation by e-mail. Can I use the e-mail from your profile?
 
Thanks.
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Mike Storm

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Re: USB Monitor Pro does not start
« Reply #6 on: Feb 14th, 2009, 3:06am »		 Quote Quote Modify Modify
The registered email or PM will be fine.
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Mike
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Re: USB Monitor Pro does not start
« Reply #7 on: Feb 17th, 2009, 8:11am »		 Quote Quote Modify Modify
I've already sent you a message. Please check your mailbox.
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Mike Storm

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DaShorty1
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Re: USB Monitor Pro does not start
« Reply #8 on: Feb 18th, 2009, 2:38am »		 Quote Quote Modify Modify
The email may have arrived in your spam box. That was at least the reason why my communication with fabulatech was slow.
 
@Mike: have to apologize for the long silence (again). The computer is merely for hobby purposes and I'm currently way to busy to apply your advise.
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Mike
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Re: USB Monitor Pro does not start
« Reply #9 on: Feb 19th, 2009, 6:02am »		 Quote Quote Modify Modify
I guess you mean my advice to disable your antivirus. Well, you can make this test when you have enough time. Just don't forget to inform me about results.
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Mike Storm

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Re: USB Monitor Pro does not start
« Reply #10 on: Apr 28th, 2009, 4:29pm »		 Quote Quote Modify Modify
I see "Program cannot start because of the following error: Error (6). Module:UsbControlDevice (59)" on my XP64 machine.
On a Vista box I am able to get the program to launch, but get this error when I try to start monitoring "Cannot start monitoring"
 
could I get some assistance in getting the application to function?
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Mike
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Re: USB Monitor Pro does not start
« Reply #11 on: Apr 29th, 2009, 3:10am »		 Quote Quote Modify Modify
First of all I want to pay your attention to the fact USB Monitor Pro doesn't work under x64 platforms, only under x32. Moreover the current version doesn't work under Vista, however we are going to release new version that will support x32 Vista today or tomorrow, so just check our website for the new version:
 
http://www.fabulatech.com/usb-monitor-pro-download.html
 
P.S. Current version is 2.0
 
Thanks.
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Mike Storm

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elbarbajan
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Re: USB Monitor Pro does not start
« Reply #12 on: Jul 10th, 2009, 10:26am »		 Quote Quote Modify Modify
Hi there, i get almost the same mistake...
is this one "Cannot start monitoring! Error (116Cool. Module: UsbControlDevice (182)."
 
If you have an answer there's my e-mail in the profile.
 
Thanks, see you.
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Re: USB Monitor Pro does not start
« Reply #13 on: Jul 10th, 2009, 10:27am »		 Quote Quote Modify Modify
Oh, by the way, it's the 2.1 trial version
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Alex_Webster
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Re: USB Monitor Pro does not start
« Reply #14 on: Jul 13th, 2009, 4:01am »		 Quote Quote Modify Modify
I need to know the model of the device, the operating system and if it's x32 or x64.
And could you please upload somewhere the screen shot with this error because it seems that there is a mistake in it. If it's the issue that we suspect it has to be a little bit different.
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